FAQ

I need help! How do I contact support?

  • Email us at picks@horseracingnation.com.
  • You can also chat with us instantly via the orange chat bubble in the bottom right corner of your screen.
  • Support can help you with: 
    • Missing report files
    • Account login help
    • Credit card updates
    • Subscription cancelations
    • Feedback on our products! We love hearing from you, whether it is positive or otherwise.

Power Picks & Pro Reports

How do I access my Power Picks and Pro Reports purchase?

  1. Login to your account. If you don’t remember your password, click “Lost Your Password?” to get a reset link emailed to you.
  2. Once logged in, click on ‘My Account’ and then ‘Downloads’ to see all of your available downloads.
  3. Click on today’s date.
  4. Click on the Track name.
  5. Your Power Picks or Pro Reports file will open in a separate tab.

How do I download my Power Picks and Pro Reports?

  1. Login to your account. 
  2. Click on ‘My Products’.
  3. Click on today’s date and then the Track name.
  4. Your Power Picks or Pro Reports will open in a separate tab.
  5. Click on the download icon (arrow pointing down with line under it) that is located in top right. Your files will download instantly.

I don’t know my password – how do I login to access my Picks and Reports?

  1. Click on ‘Lost Your Password?‘
  2. Enter the email you used to make your purchase.
  3. A password reset message will be sent to your email. Please double-check your spam folder if it doesn’t appear within 10 minutes.

MEMBERSHIPS

How do I access my Power Picks and Pro Reports subscriptions?

  1. Login to your account. If you don’t remember your password, click “Lost Your Password?” to get a reset link.
  2. Click on ‘My Products’ to see all of your available downloads.
  3. Click on today’s date.
  4. Click on the Track name.
  5. Your Power Picks or Pro Reports file will open in a separate tab.

How do I get the Super Screener?

  1. Each Friday at 1pm ET the Super Screener will appear in your account.
  2. Login and go to ‘My Products’
  3. You will see ‘Super Screener’ in the list.
  4. Click on the Super Screener heading and then on this week’s date.
  5. The Super Screener file will open in a separate tab.

What is the difference between HRN Club Membership, HRN Pro Membership and a Power Picks Subscription?

HRN Power Picks

Every Track, Every Day
$ 19
99
Monthly
  • Get Power Picks tipsheets EVERY DAY
  • Every Track in North America
  • Powerful AI technology finds winners!

Add to cart

HRN CLUB MEMBERSHIP

Get Super Screener & Power Picks
$ 39
99
Monthly
  • Get Power Picks tipsheets for Every Track, Every Day
  • Super Screener stakes analysis & wagering strategies
  • Proven winning criteria + powerful AI = big scores!
  • Horses to Single Report

Add to cart

Popular

HRN PRO MEMBERSHIP

Get exclusive reports, Power Picks & Super Screener
$ 59
99
Monthly
  • Get Power Picks tipsheets for every track, every day
  • Super Screener stakes analysis & wagering strategies
  • EXCLUSIVE Pro Reports Every Day:
  • Pace Report
  • Shipper Report
  • First-Time Starter Insights
  • Jockey Report
  • Post Position Bias Report
  • Sire Moves report
  • Horses to Single Report
  • Pro reports created by serious players, for serious players!

Add to cart

How do I cancel my subscription?

  1. From your account, go to ‘Your Orders’
  2. You will see a list of all your orders. 
  3. Click on ‘View’ to see the Order Details and Related Subscriptions.
  4. Under Related Subscriptions, click the Cancel button.
  5. You will have access to the new downloads through the end of your subscription period, but none will be added after that date.
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